Jw Marriott Hotel Mexico City Santa Fe, Mexico City
158US$
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Key details
About the Hotel
Avenida Santa Fe, 160,
Mexico City,
Mexico,
01219,
Federal District
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
3 persons
410 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
room details
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Deluxe Room
Max:
3 persons
410 sq. feet
Bed options:
2 Double beds
City view
Shower
Coffee machine
room details
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Executive Level Guest Room
Max:
3 persons
410 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Elevator
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Avenida Santa Fe, 160,
Mexico City,
Mexico,
01219,
Federal District
Map view
Avenida Santa Fe, 160,
Mexico City,
Mexico,
01219,
Federal District
City landmarks
Cuajimalpa
1.8
mi
Mall
Patio Santa Fe
4500 ft
Parks
Parque La Mexicana
5200 ft
Reforma
Wax Museum
1.4
mi
Mall
Walmart Patio Santa Fe
1.3
mi
Shopping Area
Centro Comercial Paseo Arcos Bosques
1.6
mi
Mall
Plaza Lilas
1.7
mi
ZihuatanejoMexico
Playa del Almacen
1.8
mi
Esquina Fresno
Chapel of The Lord Poison
1.9
mi
Avenida Camino Viejo a Mixcoac 3515 San Bartolo Ameyalco
La Granja del Tio Pepe
2.2
mi
Mall
Paseo Interlomas
2.6
mi
Avenida Hidalgo 49
Iglesia de San Juan de Dios
2.5
mi
Amusement & Theme Parks
Imagic Park
2.6
mi
Cerro Prieto
Monarch Butterfly Biosphere Reserve
2.6
mi
Av. Universidad Anahuac No 46 Lomas Anahuac
Le Cordon Bleu Mexico
2.6
mi
Museums
Museo Pedro Infante
2.6
mi
Bosque de Framboyanes 11
Parque Alerces
2.7
mi
Rampa de acceso al Castillo de Chapultepec
Galeria de Historia
2.9
mi
Mall
Parque Duraznos
2.7
mi
Bosque de Duraznos 67
Caliente Casino Bosques
2.9
mi
11950
Ataturk Heykeli Monument Monumento
2.9
mi
Mina 5 Villa Gustavo A Madero
Antigua Parroquia De Indios
3.4
mi
Museums
Museo Casa Estudio Diego Rivera and Frida Kahlo
4.3
mi
Nearby
Mall
Samara Shops
700 ft
Shopping Area
Park Plaza
1300 ft
Shopping Area
Garden Santa Fe
1800 ft
Church
Iglesia San Josemaria
1700 ft
Avenida Santa Fe No. 270
Expo Santa Fe Mexico
1900 ft
Restaurants
Madera Restaurante & Bar
400 ft
Antonio Dovali Jaime 70 Dentro Del Hilton Santa Fe
Gin Gin Santa Fe
200 ft
Antonio Dovali Jaime 95
Kyo Restaurant & Bar
1900 ft
Guillermo Gonzalez Camarena 300
Daisuki Sushi Gourmet
500 ft
Avenida Santa Fe 94 Centro Comercial Samara Shops
La Cangrejeria
500 ft
Antonio Dovali Jaime
Piacere /Carpaccio Bar & Champagne Room
500 ft
Calle Antonio Dovali Jaime
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.2
Location
8.6
Service
7.6
Dining
7.6
Maurice
United States of America,
February
2025
5.6/10
My stay at the JW Marriott Hotel Mexico City Santa Fe was a mixed experience. While the location is great and the room was perfect, I found the service inconsistent, particularly regarding late-night dining options. Dining options were plenty, but breakfast for elite members left something to be desired.
Rooms
8.0
The room I stayed in was perfect and very quiet. It had everything I needed and was well-prepared, including free drinking water.
Service
6.0
While some staff were very helpful, I encountered issues with late-night dining recommendations which were not in favor of the guest. Overall, the service felt inconsistent.
Location
9.0
The hotel's location is excellent, right in the business district and close to numerous authentic Mexican restaurants. I felt safe walking around the area.
Dining
7.0
Dining options were fabulous, with a varied menu featuring both Mexican and regular breakfast dishes. However, I felt the breakfast options for elite status members were limited.
Facilities
8.0
The hotel offers good facilities, including room service and airport shuttle. I found these to be quite useful during my stay.
Tim
United States of America,
December
2024
5.4/10
I had a comfortable and pleasant stay at the JW Marriott Hotel in Santa Fe, but I noticed that the rooms do show some signs of needing refurbishment. The executive lounge was excellent, especially with the warm service from staff like Juan and Jimena, who made breakfast feel special. However, I did face some confusion with currency conversion at check-in, leaving me a bit frustrated. Overall, there were highlights, but some areas could use improvement. 😊
Rooms
8.0
The master suite I stayed in had a comfy bed and nice sheets, but it did feel a bit dark and the furniture seemed tired.
Service
10.0
Service was uniformly high quality, especially in the executive lounge where staff were friendly and attentive.
Location
9.0
The hotel is in a very safe area, just two blocks from a mall with great restaurants, which I really appreciated.
Dining
10.0
I enjoyed my dinner at Quattro, which had a varied and delicious menu, showcasing both Mexican and international dishes.
Facilities
8.0
The hotel amenities were solid, including effective room service and a nice gym for workouts.
Lee
United States of America,
November
2024
6.4/10
My stay at the JW Marriott in Santa Fe was a mixed bag. While the hotel had some excellent features like attentive staff and a lovely view of the city, the overall experience was marred by issues such as a lack of water and slow room service. This hotel didn't seem to live up to the JW Marriott standard I expected, leaving me quite disappointed.
Rooms
6.0
My deluxe room had a beautiful city view and was quite spacious. It was mostly clean and well-maintained, though I did find the lack of hooks for towels inconvenient.
Service
5.0
The staff were friendly and welcoming, but I encountered significant issues like the long wait for room service and a phone that didn't work. The absence of a proactive response during the water outage was particularly disappointing.
Location
8.0
I appreciated the safety of the area and the proximity to great restaurants and cafes, which was a plus for my business needs.
Dining
6.0
Breakfast had a good selection, though my specific request for coffee wasn't honored, leading to a frustrating experience. However, the dining options in the area were excellent.
Facilities
5.0
Facilities like room service and laundry were available, but the length of time it took to get a meal was frustrating. The hotel needs to improve on response time and service efficiency.
Emily
United States of America,
November
2024
5.2/10
My overall experience at the JW Marriott Hotel Mexico City Santa Fe was a mix of excellent service and disappointing cleanliness issues. While the staff were incredibly helpful and welcoming, I encountered significant problems with housekeeping that detracted from my stay.
Rooms
5.0
Initially, I was placed in a room that had stained carpets, which was unacceptable. After a room transfer, I found more cleanliness issues where the bathroom corners were dirty and the shower had a mildew odor. Overall, the rooms were not up to the standards I expected.
Service
7.0
The service was primarily excellent, with staff like Cesar and Andre going out of their way to assist me. However, I encountered some lapses in customer service when it came to handling complaints about room cleanliness.
Location
8.0
The hotel is located in a safe area with good restaurants nearby, and it’s a reasonable distance from the city center, making it a suitable spot for business travelers. The proximity to the Samara shopping center was a nice bonus.
Dining
7.0
Breakfast at Cua Restaurant was delicious, with a great selection offered daily. However, I did notice some cleanliness issues in the dining room, which was disappointing.
Facilities
6.0
The hotel had good facilities including room service and airport shuttle options, but I felt that the overall maintenance of the hotel could use improvement.
Casey
United States of America,
October
2024
7.2/10
I had a wonderful stay at the JW Marriott Hotel in Mexico City. The rooms are contemporary and extremely comfortable, and the breakfast buffet offered a fabulous variety. However, the pool area needs improvement, particularly regarding the lack of functioning bathrooms and lounge chair cushions. Overall, I highly recommend this hotel for both business and leisure stays! 😊
Rooms
9.0
My room was clean, spacious, and equipped with a minibar and a Nespresso machine, making for a cozy stay. The blackout blinds were a nice touch, ensuring I could get some rest! However, I did notice the lack of hooks for towels and no place to put a wet bathing suit.
Service
10.0
The staff were friendly and professional, especially Juan in the Executive Lounge, who provided excellent service at breakfast. Overall, the management and staff were welcoming, contributing to a pleasant experience.
Location
9.0
The hotel's location in Santa Fe is fantastic, with a safe environment and plenty of nearby dining options, including an excellent Italian restaurant. It’s not in the busiest touristic area, but accessing such places is easy.
Dining
8.0
Breakfast was delicious, offering a wide selection of both Mexican and traditional dishes. I found the dinner offerings a bit less impressive, but overall, the dining experience was satisfying.
Facilities
7.0
While the pool area was clean and inviting, I was disappointed by the lack of functioning restrooms and chair cushions for the lounge chairs. The gym was small compared to other hotels, but still functional.
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