What is the check-in and check-out time at Jw Marriott Hotel Mexico City Santa Fe?
Check-in is at 15:00 and check-out is at 13:00.
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Jw Marriott Hotel Mexico City Santa Fe, Mexico City
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Key details
About the Hotel
Avenida Santa Fe 160,
Mexico City,
Mexico,
01219,
Federal District
Perfect
9.0
8.6
4.4
4.4
Loved by guests
"We got a connecting room for the kids, which made the stay so much more enjoyable."
"I used my upgrade awards for a master suite on the 15th floor."
"Love the staff attitude, excellent customer service from the vallet service, door bell to the manager."
The JW Marriott Hotel Mexico City Santa FE is a 5-star luxury hotel situated in Santa Fe, known for its modern architecture and elegant interiors. It offers premium amenities including a spa, fitness center, outdoor pool, and on-site dining options.
Rooms & Amenities
All 221 rooms at JW Marriott Hotel Mexico City Santa Fe feature
Dining & Culinary Offerings
Dining options include
Leisure & Business Facilities
JW Marriott Hotel Mexico City Santa Fe features a full-service spa, an
Location & Attractions
The hotel's prime location puts guests steps away from Expo Santa Fe Mexico and Samara Shops, with the expansive
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Guest room 1 King Bed City view
2 persons
38 m²
1 King-size bed
City view
Shower
Coffee machine
room details
Deluxe Guest room 2 Double City view
2 persons
38 m²
2 Double beds
City view
Shower
Coffee machine
room details
Executive level Guest room 2 Double City view
2 persons
38 m²
1 King-size bed
City view
Shower
Coffee machine
room details
Executive level Guest room 1 King Bed City view
2 persons
38 m²
1 King-size bed
City view
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Avenida Santa Fe 160,
Mexico City,
Mexico,
01219,
Federal District
Map view
Avenida Santa Fe 160,
Mexico City,
Mexico,
01219,
Federal District
City landmarks
Landmark
Cuajimalpa
2.9
km
Mall
Patio Santa Fe
1.4
km
Park
Parque La Mexicana
1.6
km
Landmark
Wax Museum
2.3
km
Mall
Walmart Patio Santa Fe
2.2
km
Shopping Area
Centro Comercial Paseo Arcos Bosques
2.5
km
Mall
Plaza Lilas
2.6
km
Landmark
Playa del Almacen
2.9
km
Landmark
Chapel of The Lord Poison
3.1
km
Landmark
La Granja del Tio Pepe
3.6
km
Mall
Paseo Interlomas
4.1
km
Landmark
Iglesia de San Juan de Dios
4.0
km
Theme Park
Imagic Park
4.2
km
Landmark
Le Cordon Bleu Mexico
4.1
km
Landmark
Monarch Butterfly Biosphere Reserve
4.2
km
Museum
Museo Pedro Infante
4.2
km
Landmark
Parque Alerces
4.3
km
Mall
Parque Duraznos
4.3
km
Landmark
Galeria de Historia
4.6
km
Landmark
Caliente Casino Bosques
4.6
km
Landmark
Ataturk Heykeli Monument Monumento
4.7
km
Landmark
Antigua Parroquia De Indios
5.5
km
Museum
Museo Casa Estudio Diego Rivera and Frida Kahlo
6.9
km
Nearby
Mall
Samara Shops
200 m
Shopping Area
Park Plaza
380 m
Shopping Area
Garden Santa Fe
540 m
Church
Iglesia San Josemaria
490 m
Avenida Santa Fe No. 270
Expo Santa Fe Mexico
550 m
Restaurants
Gin Gin Santa Fe
60 m
Antonio Dovali Jaime 95
Daisuki Sushi Gourmet
140 m
Avenida Santa Fe 94 Centro Comercial Samara Shops
Kyo Restaurant & Bar
560 m
Guillermo Gonzalez Camarena 300
Piacere /Carpaccio Bar & Champagne Room
140 m
Calle Antonio Dovali Jaime
Decrab Santa Fe
160 m
Antonio Dovali Jaime 212 Santa Fe
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Maurice
United States,
February
2025
5.6/10
My stay at the JW Marriott Hotel Mexico City Santa Fe was a mixed experience. While the location is great and the room was perfect, I found the service inconsistent, particularly regarding late-night dining options. Dining options were plenty, but breakfast for elite members left something to be desired.
Rooms
8.0
The room I stayed in was perfect and very quiet. It had everything I needed and was well-prepared, including free drinking water.
Service
6.0
While some staff were very helpful, I encountered issues with late-night dining recommendations which were not in favor of the guest. Overall, the service felt inconsistent.
Location
9.0
The hotel's location is excellent, right in the business district and close to numerous authentic Mexican restaurants. I felt safe walking around the area.
Dining
7.0
Dining options were fabulous, with a varied menu featuring both Mexican and regular breakfast dishes. However, I felt the breakfast options for elite status members were limited.
Facilities
8.0
The hotel offers good facilities, including room service and airport shuttle. I found these to be quite useful during my stay.
Tim
United States,
December
2024
5.4/10
I had a comfortable and pleasant stay at the JW Marriott Hotel in Santa Fe, but I noticed that the rooms do show some signs of needing refurbishment. The executive lounge was excellent, especially with the warm service from staff like Juan and Jimena, who made breakfast feel special. However, I did face some confusion with currency conversion at check-in, leaving me a bit frustrated. Overall, there were highlights, but some areas could use improvement. 😊
Rooms
8.0
The master suite I stayed in had a comfy bed and nice sheets, but it did feel a bit dark and the furniture seemed tired.
Service
10.0
Service was uniformly high quality, especially in the executive lounge where staff were friendly and attentive.
Location
9.0
The hotel is in a very safe area, just two blocks from a mall with great restaurants, which I really appreciated.
Dining
10.0
I enjoyed my dinner at Quattro, which had a varied and delicious menu, showcasing both Mexican and international dishes.
Facilities
8.0
The hotel amenities were solid, including effective room service and a nice gym for workouts.
Lee
United States,
November
2024
6.4/10
My stay at the JW Marriott in Santa Fe was a mixed bag. While the hotel had some excellent features like attentive staff and a lovely view of the city, the overall experience was marred by issues such as a lack of water and slow room service. This hotel didn't seem to live up to the JW Marriott standard I expected, leaving me quite disappointed.
Rooms
6.0
My deluxe room had a beautiful city view and was quite spacious. It was mostly clean and well-maintained, though I did find the lack of hooks for towels inconvenient.
Service
5.0
The staff were friendly and welcoming, but I encountered significant issues like the long wait for room service and a phone that didn't work. The absence of a proactive response during the water outage was particularly disappointing.
Location
8.0
I appreciated the safety of the area and the proximity to great restaurants and cafes, which was a plus for my business needs.
Dining
6.0
Breakfast had a good selection, though my specific request for coffee wasn't honored, leading to a frustrating experience. However, the dining options in the area were excellent.
Facilities
5.0
Facilities like room service and laundry were available, but the length of time it took to get a meal was frustrating. The hotel needs to improve on response time and service efficiency.
Emily
United States,
November
2024
5.2/10
My overall experience at the JW Marriott Hotel Mexico City Santa Fe was a mix of excellent service and disappointing cleanliness issues. While the staff were incredibly helpful and welcoming, I encountered significant problems with housekeeping that detracted from my stay.
Rooms
5.0
Initially, I was placed in a room that had stained carpets, which was unacceptable. After a room transfer, I found more cleanliness issues where the bathroom corners were dirty and the shower had a mildew odor. Overall, the rooms were not up to the standards I expected.
Service
7.0
The service was primarily excellent, with staff like Cesar and Andre going out of their way to assist me. However, I encountered some lapses in customer service when it came to handling complaints about room cleanliness.
Location
8.0
The hotel is located in a safe area with good restaurants nearby, and it's a reasonable distance from the city center, making it a suitable spot for business travelers. The proximity to the Samara shopping center was a nice bonus.
Dining
7.0
Breakfast at Cua Restaurant was delicious, with a great selection offered daily. However, I did notice some cleanliness issues in the dining room, which was disappointing.
Facilities
6.0
The hotel had good facilities including room service and airport shuttle options, but I felt that the overall maintenance of the hotel could use improvement.
Casey
United States,
October
2024
7.2/10
I had a wonderful stay at the JW Marriott Hotel in Mexico City. The rooms are contemporary and extremely comfortable, and the breakfast buffet offered a fabulous variety. However, the pool area needs improvement, particularly regarding the lack of functioning bathrooms and lounge chair cushions. Overall, I highly recommend this hotel for both business and leisure stays! 😊
Rooms
9.0
My room was clean, spacious, and equipped with a minibar and a Nespresso machine, making for a cozy stay. The blackout blinds were a nice touch, ensuring I could get some rest! However, I did notice the lack of hooks for towels and no place to put a wet bathing suit.
Service
10.0
The staff were friendly and professional, especially Juan in the Executive Lounge, who provided excellent service at breakfast. Overall, the management and staff were welcoming, contributing to a pleasant experience.
Location
9.0
The hotel's location in Santa Fe is fantastic, with a safe environment and plenty of nearby dining options, including an excellent Italian restaurant. It's not in the busiest touristic area, but accessing such places is easy.
Dining
8.0
Breakfast was delicious, offering a wide selection of both Mexican and traditional dishes. I found the dinner offerings a bit less impressive, but overall, the dining experience was satisfying.
Facilities
7.0
While the pool area was clean and inviting, I was disappointed by the lack of functioning restrooms and chair cushions for the lounge chairs. The gym was small compared to other hotels, but still functional.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site at USD 10 per day.
Internet
High-speed internet access is available in for additional charge.
Breakfast
You can start your day with a full breakfast, which costs US$15.20 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
15
Number of rooms:
217
Former name
JW Marriott Mexico City Santa Fe
FAQs
About Jw Marriott Hotel Mexico City Santa Fe
Is parking available at Jw Marriott Hotel Mexico City Santa Fe?
Private parking is available on-site for 10 USD per day without the need for a reservation.
Which popular attractions are near Jw Marriott Hotel Mexico City Santa Fe?
Nearby attractions include Parque La Mexicana (2 km), Centro Santa Fe shopping mall (0.5 km), and Museo Tamayo (8 km).
What dining options are available at Jw Marriott Hotel Mexico City Santa Fe?
The hotel features two on-site restaurants, offering Italian cuisine at Quattro and an international menu.
Does Jw Marriott Hotel Mexico City Santa Fe offer spa services?
The hotel provides spa services including beauty treatments, a sauna, and wellness packages.
What are the fitness facilities available at Jw Marriott Hotel Mexico City Santa Fe?
Guests can enjoy access to a fitness center and an outdoor swimming pool.
What amenities do the rooms at Jw Marriott Hotel Mexico City Santa Fe include?
Rooms feature air conditioning, a flat-screen TV, minibar, coffee/tea-making facilities, and marble bathrooms with toiletries.
What is the nearest airport to Jw Marriott Hotel Mexico City Santa Fe?
The nearest airport is Benito Juarez International Airport, located approximately 26 km from the hotel.
Is breakfast available at Jw Marriott Hotel Mexico City Santa Fe?
Breakfast is available for an additional charge of 15 USD.
What services does Jw Marriott Hotel Mexico City Santa Fe offer for business travelers?
The hotel provides business services including meeting rooms and a business center.
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