Jw Marriott Hotel Mexico City Santa Fe | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Avenida Santa Fe, 160, Mexico City, Mexico, 01219

JW Marriott Hotel Mexico City Santa Fe offers unmatched luxury with an elegant design and high-quality amenities. This 5-star hotel features a luxurious spa, fitness center, and outdoor pool, making it ideal for both business and leisure travelers.

Rooms & Amenities

Rooms at JW Marriott Hotel Mexico City Santa Fe are equipped with plush bedding, flat-panel TVs, minibars, and coffee-making facilities. The hotel provides 24-hour room service and access to the executive lounge for certain guests, ensuring convenience and comfort for all visitors.

Dining Options

Dining options include Quattro Gastronomia Italiana, serving authentic Italian cuisine, and Cúa Culinary Artisans, offering delicious Mexican specialties. Both restaurants emphasize quality ingredients and provide a charming atmosphere, with private dining available for intimate meals.

Leisure & Wellness

Leisure amenities include a state-of-the-art fitness center and a relaxing outdoor pool. Guests can unwind at the hotel's luxurious spa, which offers a variety of beauty treatments and wellness services for rejuvenation after a busy day.

Business & Services

For business travelers, JW Marriott Hotel Mexico City Santa Fe includes eight event spaces with modern facilities and technology. The hotel's location allows easy access to major corporate offices and transportation options like bus lines, enhancing convenience for meetings and conferences.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Guest room 1 King Bed City view

Max:

3 persons

410 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Deluxe Guest room 2 Double City view

Max:

3 persons

410 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Executive level Guest room 2 Double City view

Max:

3 persons

410 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mexico City 9.3 mi

Airports

Benito Juarez International (MEX) 14.5 mi

Lic. Adolfo Lopez Mateos International (TLC) 27.2 mi

Underground

Observatorio 4.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Breakfast Buffet!

“The breakfast buffet at the JW Marriott Santa Fe was absolutely fabulous. There were so many options to choose from, including delicious Mexican dishes and traditional breakfast fare. It set a great tone for the day, and I looked forward to it every morning!” view full review

Relaxing Spa Experience!

“During my stay, I had the chance to visit the spa, and it was excellent! The facilities were beautifully designed, and I wish I had more time to enjoy everything. The atmosphere was serene and perfect for unwinding after a busy day.” view full review

Comfortable and Modern Room!

“I was upgraded to a master suite that was spacious and modern. The bed was incredibly comfortable, allowing me to sleep like a baby every night. I also loved the Nespresso machine and well-stocked minibar, which added a nice touch to my stay.” view full review

Ideal for Business Travelers!

“As someone who often travels for business, I appreciated the seamless experience at the JW Marriott. The club lounge was professionally managed with generous offerings, and the overall atmosphere was conducive to both work and relaxation.” view full review

General

Non-smoking rooms
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Avenida Santa Fe, 160, Mexico City, Mexico, 01219

Map view

Avenida Santa Fe, 160, Mexico City, Mexico, 01219

City landmarks

Cuajimalpa

1.8 mi

Mall

Patio Santa Fe

4500 ft

Park

Parque La Mexicana

5200 ft

Reforma

Wax Museum

1.4 mi

Mall

Walmart Patio Santa Fe

1.3 mi

Shopping Area

Centro Comercial Paseo Arcos Bosques

1.6 mi

Mall

Plaza Lilas

1.7 mi

ZihuatanejoMexico

Playa del Almacen

1.8 mi

Esquina Fresno

Chapel of The Lord Poison

1.9 mi

Avenida Camino Viejo a Mixcoac 3515 San Bartolo Ameyalco

La Granja del Tio Pepe

2.2 mi

Mall

Paseo Interlomas

2.6 mi

Avenida Hidalgo 49

Iglesia de San Juan de Dios

2.5 mi

Theme Park

Imagic Park

2.6 mi

Cerro Prieto

Monarch Butterfly Biosphere Reserve

2.6 mi

Av. Universidad Anahuac No 46 Lomas Anahuac

Le Cordon Bleu Mexico

2.6 mi

Museum

Museo Pedro Infante

2.6 mi

Bosque de Framboyanes 11

Parque Alerces

2.7 mi

Rampa de acceso al Castillo de Chapultepec

Galeria de Historia

2.9 mi

Mall

Parque Duraznos

2.7 mi

Bosque de Duraznos 67

Caliente Casino Bosques

2.9 mi

11950

Ataturk Heykeli Monument Monumento

2.9 mi

Mina 5 Villa Gustavo A Madero

Antigua Parroquia De Indios

3.4 mi

Museum

Museo Casa Estudio Diego Rivera and Frida Kahlo

4.3 mi

Nearby

Mall

Samara Shops

700 ft

Shopping Area

Park Plaza

1300 ft

Shopping Area

Garden Santa Fe

1800 ft

Church

Iglesia San Josemaria

1700 ft

Avenida Santa Fe No. 270

Expo Santa Fe Mexico

1900 ft

Restaurants

Madera Restaurante & Bar

400 ft

Antonio Dovali Jaime 70 Dentro Del Hilton Santa Fe

Gin Gin Santa Fe

200 ft

Antonio Dovali Jaime 95

Kyo Restaurant & Bar

1900 ft

Guillermo Gonzalez Camarena 300

Daisuki Sushi Gourmet

500 ft

Avenida Santa Fe 94 Centro Comercial Samara Shops

La Cangrejeria

500 ft

Antonio Dovali Jaime

Piacere /Carpaccio Bar & Champagne Room

500 ft

Calle Antonio Dovali Jaime

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

7.2

Location

8.6

Service

7.6

Dining

7.6

Maurice

United States, February 2025

5.6/10

My stay at the JW Marriott Hotel Mexico City Santa Fe was a mixed experience. While the location is great and the room was perfect, I found the service inconsistent, particularly regarding late-night dining options. Dining options were plenty, but breakfast for elite members left something to be desired.

Rooms

8.0

The room I stayed in was perfect and very quiet. It had everything I needed and was well-prepared, including free drinking water.

Service

6.0

While some staff were very helpful, I encountered issues with late-night dining recommendations which were not in favor of the guest. Overall, the service felt inconsistent.

Location

9.0

The hotel's location is excellent, right in the business district and close to numerous authentic Mexican restaurants. I felt safe walking around the area.

Dining

7.0

Dining options were fabulous, with a varied menu featuring both Mexican and regular breakfast dishes. However, I felt the breakfast options for elite status members were limited.

Facilities

8.0

The hotel offers good facilities, including room service and airport shuttle. I found these to be quite useful during my stay.

Tim

United States, December 2024

5.4/10

I had a comfortable and pleasant stay at the JW Marriott Hotel in Santa Fe, but I noticed that the rooms do show some signs of needing refurbishment. The executive lounge was excellent, especially with the warm service from staff like Juan and Jimena, who made breakfast feel special. However, I did face some confusion with currency conversion at check-in, leaving me a bit frustrated. Overall, there were highlights, but some areas could use improvement. 😊

Rooms

8.0

The master suite I stayed in had a comfy bed and nice sheets, but it did feel a bit dark and the furniture seemed tired.

Service

10.0

Service was uniformly high quality, especially in the executive lounge where staff were friendly and attentive.

Location

9.0

The hotel is in a very safe area, just two blocks from a mall with great restaurants, which I really appreciated.

Dining

10.0

I enjoyed my dinner at Quattro, which had a varied and delicious menu, showcasing both Mexican and international dishes.

Facilities

8.0

The hotel amenities were solid, including effective room service and a nice gym for workouts.

Lee

United States, November 2024

6.4/10

My stay at the JW Marriott in Santa Fe was a mixed bag. While the hotel had some excellent features like attentive staff and a lovely view of the city, the overall experience was marred by issues such as a lack of water and slow room service. This hotel didn't seem to live up to the JW Marriott standard I expected, leaving me quite disappointed.

Rooms

6.0

My deluxe room had a beautiful city view and was quite spacious. It was mostly clean and well-maintained, though I did find the lack of hooks for towels inconvenient.

Service

5.0

The staff were friendly and welcoming, but I encountered significant issues like the long wait for room service and a phone that didn't work. The absence of a proactive response during the water outage was particularly disappointing.

Location

8.0

I appreciated the safety of the area and the proximity to great restaurants and cafes, which was a plus for my business needs.

Dining

6.0

Breakfast had a good selection, though my specific request for coffee wasn't honored, leading to a frustrating experience. However, the dining options in the area were excellent.

Facilities

5.0

Facilities like room service and laundry were available, but the length of time it took to get a meal was frustrating. The hotel needs to improve on response time and service efficiency.

Emily

United States, November 2024

5.2/10

My overall experience at the JW Marriott Hotel Mexico City Santa Fe was a mix of excellent service and disappointing cleanliness issues. While the staff were incredibly helpful and welcoming, I encountered significant problems with housekeeping that detracted from my stay.

Rooms

5.0

Initially, I was placed in a room that had stained carpets, which was unacceptable. After a room transfer, I found more cleanliness issues where the bathroom corners were dirty and the shower had a mildew odor. Overall, the rooms were not up to the standards I expected.

Service

7.0

The service was primarily excellent, with staff like Cesar and Andre going out of their way to assist me. However, I encountered some lapses in customer service when it came to handling complaints about room cleanliness.

Location

8.0

The hotel is located in a safe area with good restaurants nearby, and it’s a reasonable distance from the city center, making it a suitable spot for business travelers. The proximity to the Samara shopping center was a nice bonus.

Dining

7.0

Breakfast at Cua Restaurant was delicious, with a great selection offered daily. However, I did notice some cleanliness issues in the dining room, which was disappointing.

Facilities

6.0

The hotel had good facilities including room service and airport shuttle options, but I felt that the overall maintenance of the hotel could use improvement.

Casey

United States, October 2024

7.2/10

I had a wonderful stay at the JW Marriott Hotel in Mexico City. The rooms are contemporary and extremely comfortable, and the breakfast buffet offered a fabulous variety. However, the pool area needs improvement, particularly regarding the lack of functioning bathrooms and lounge chair cushions. Overall, I highly recommend this hotel for both business and leisure stays! 😊

Rooms

9.0

My room was clean, spacious, and equipped with a minibar and a Nespresso machine, making for a cozy stay. The blackout blinds were a nice touch, ensuring I could get some rest! However, I did notice the lack of hooks for towels and no place to put a wet bathing suit.

Service

10.0

The staff were friendly and professional, especially Juan in the Executive Lounge, who provided excellent service at breakfast. Overall, the management and staff were welcoming, contributing to a pleasant experience.

Location

9.0

The hotel's location in Santa Fe is fantastic, with a safe environment and plenty of nearby dining options, including an excellent Italian restaurant. It’s not in the busiest touristic area, but accessing such places is easy.

Dining

8.0

Breakfast was delicious, offering a wide selection of both Mexican and traditional dishes. I found the dinner offerings a bit less impressive, but overall, the dining experience was satisfying.

Facilities

7.0

While the pool area was clean and inviting, I was disappointed by the lack of functioning restrooms and chair cushions for the lounge chairs. The gym was small compared to other hotels, but still functional.

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Jw Marriott Hotel Mexico City Santa Fe, Mexico City

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Wellness

Business & Services

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Business

Spa & Leisure

Room features

Media

Room decor

Location

Reviews and Ratings